Heijmans activities take place in high-risk environments and on-site personnel changes frequently. To effectively manage this situation it is important to start off each day with a coordination meeting involving all employees. This is why we devote attention to the ‘day start’ topic in this toolbox.
A day start can be held in various ways. This depends on the group size, the activities to be performed, the available space, etc. A sample agenda is shown below. The bolded items below must be addressed during every day start.
1) Check-in.
This part of the day start includes the following components:
2) Review of yesterday’s operations.
This part of the day start is interactive. The operational manager is the moderator. The employees present discuss the following points:
3) Looking ahead to today.
This part of the day start is also interactive. The operational manager is the moderator. The employees present discuss the following points:
4) Conclusion.
The operational manager concludes the day start meeting by giving everyone an opportunity to ask questions.
Resources, such as whiteboards or screens can help to effectively conduct a day start. For example, to produce a sketch or to present an action list.
During the day start, the operational manager can make use of open-ended and closed questions, and questions to confirm information and understanding.