I swear a lot when I cannot achieve something with calm communication.
Employees are increasingly faced with external contacts who use both physical and verbal aggression and violence against them. When an employee is faced with verbal or physical harassment, threats or attacks, this is described as aggression and violence. This can be caused by people within the organisation (colleagues, supervisors), or by outsiders (for example, customers and third parties).
Some examples of aggression include:
If you are threatened with physical violence, make sure that you are safe! Leave the situation.
Vitality,
Being in a good headspace. This is important to us at Heijmans. The best way to achieve a healthy environment is to ensure that you feel well. For some, the key to vitality is a healthy body. For others it is more about the work-life balance, dealing with work pressure, continuous learning or all of this at once.
You will find information about vitality at Heijmans in the HRM guide.
Heijmans is aiming for health. Will you join us?
Scan de volgende code met de app om deze toolbox te bekijken.